Privacy policy

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Privacy Policy

Privacy Policy

Effective Date: June 2024

At TimeOutLondon, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines the types of information we collect from you, how we use this data, and your rights regarding your information. Please take a moment to read this policy carefully to understand our practices.

What Data We Collect

We collect various types of personal and non-personal information to provide and improve our services, including:

  • Contact Information: such as your name, email address, postal address, and phone number when you communicate with us or use our contact forms.
  • Usage Data: information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Data: small files stored on your device by your web browser that help us enhance user experience and analyze site usage.
  • Other Voluntary Information: any additional information you provide when you communicate with us or subscribe to newsletters.

How We Use Data

Your data is used strictly in accordance with applicable data protection laws and solely for the purposes described below:

  • To respond to your inquiries and provide customer support.
  • To deliver tailored content and improve our website’s functionality and user experience.
  • To send you promotional materials or newsletters, where you have expressly consented to receive them.
  • To analyze website usage to help us better understand visitor behavior and improve our offerings.
  • To comply with legal obligations and protect against fraudulent or unauthorized activities.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytical information. Cookies are small text files that are stored on your device by your browser.

We use cookies to:

  • Remember your preferences and settings.
  • Analyze site traffic and user behavior to improve our content and services.
  • Support features related to security and site functionality.

You can control or disable cookies through your browser settings; however, please be aware this might affect the usability of certain features on our website.

Third-Party Links

Our site may contain links to third-party websites, including social media platforms such as X (formerly Twitter). These websites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content, privacy practices, or policies of these third-party sites.

Data Security

We take the protection of your personal information seriously and implement appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

  • Secure servers and encrypted data transmission using SSL technology.
  • Access controls restricting data to authorized personnel only.
  • Regular monitoring and updating of security protocols.

Despite these efforts, no method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

User Rights

You have certain rights regarding the personal data we hold about you, subject to applicable law. These include the right to:

  • Access the personal information we have collected about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal information in certain circumstances.
  • Withdraw any consent you have previously given for data processing.
  • Object to or restrict certain types of data processing.
  • Request a copy of your data in a portable, machine-readable format.

If you wish to exercise any of these rights or have questions about your data, please contact us using the details provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please feel free to contact us:

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated effective date.